Welcome to the DCL Merchant Portal! As a logistics brand, we are committed to helping you grow your business by bridging the distance between you and your customers. Our platform connects you with customers/clients across various locations, increasing your visibility and reach.
We take care of the marketing and logistics, allowing you to focus on your business. Our platform enables you to improve your online visibility through targeted advertisements, receive orders from customers/clients without them having to leave their homes, and focus on fulfilling orders while we handle the logistics.
Yippee! Becoming a merchant on the DCL platform is completely free! You can start growing your customer base and increasing sales without any upfront payments. Simply follow our easy registration process, and we will take care of the rest. Our team will assign dedicated delivery managers to ensure seamless order fulfillment.
So, what are you waiting for? and start expanding your business with DCL!
What Do I Need To Become a Merchant on DCL platform? (FAQs)
What do I benefit by registering with DCL?
By registering as a merchant with us, you will unlock a multitude of benefits that will propel your business forward. Not only will we connect you with customers regardless of their location, but we will also amplify your business's visibility by running targeted advertisements on your behalf. To top it off, we will handle the logistics aspect of your business without you paying the delivery fee.
What do DCL get in return when I register as a merchant?
Our pricing model is straightforward and transparent. As a merchant on our platform, you will only need to pay a commission of 5% on each order placed by a customer. This minimal fee allows us to maintain our platform and provide you with the tools and support you need to grow your business, while ensuring you retain the majority of your earnings.
What does the service fee mean and who will pay for it?
Once a customer/client places an order, you will receive a notification from your end, and we will assign a delivery manager very close to your store to handle the delivery.
How do you handle a situation where no delivery managers show up to pick up an order for delivery?
You can reach out to the support team or the merchant operations department to lodge complaints. Swift actions will be taken to avoid disappointment.
How do I receive the payment of the orders placed by customers/clients?
The total amount of an order placed, including the order fee, service fee and the delivery fee will be received from our end. Clients/Customers can use any of our modes of payment (Flutterwave/Debit or Credit card/Google Pay/USSD/Bank transfers) to pay for their service.
All transactions received in a day will be processed within 24 hours and sent to the merchant account. Note: This also applies to weekend transactions. No delay! If any delay will occur from our end due to unforeseen circumstances, you will be notified via email or WhatsApp.
Thank you for choosing DCL! We are looking forward to serving you much better!
DCL operates a bimodal logistics services, expertly blending courier and food delivery services. Our courier services provide reliable, efficient, and secure delivery of packages, documents, and goods. While our food/product delivery services offer swift and convenient delivery of food from a wide range of your favorite restaurants and eateries in Nigeria and beyond.
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